SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Mexico, Central America, South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of dxs1010 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of dxs1010.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love these things! I have numerous plants and want to be ok leaving them when I go away. I've found they work best if you push them in at an angle, because if you go straight down the water comes out too quickly. Use more than one for larger plants or if you're planning an being away for a long time. Also, my Peace Lilly always wants water, and if it even starts to dry out it droops (they're drama queens!) so I keep a water globe in that plant all the time, whereas with the others I only use the water globes when I go away. But you can use them all the time if you want. I love the beautiful colored glad ones, but couldn't afford to buy 15 of them, so these clear plastic ones are great because they're affordable and do the same thing. Highly recommend!
I’m terrible at remembering to water some wall plants because it requires taking them out of the planter and watering them over the sink...not anymore! I got these yesterday and immediately put them to use. They were easy to fill and easy to insert. The perfect size for my needs and I’m already seeing a difference in my plants—they’ve perked right up after less than 24 hours! Can’t comment on durability (yet) but I have high hopes since they’re plastic. Overall couldn’t be happier with my purchase.
Every plant gets one!! I had to. As I created a gnat problem by over watering my plants. I just couldn't get it right. So I had to rinse all my plants at the root, toss the gnat filled soil and repot and get these watering bulbs. They are keeping my babies alive and healthy and my overly attentiveness can stop - that was NOT HELPING. So if you have plants you desure to kerp alive and you have trould following watering instructions - get you some - I bought 10!!!
I’ve used a similar product in the past so I already knew that these little things are a great way to keep the plants hydrated and happy! Good value and pretty easy to use once you get the hang of them. Best to dig a hole with the spout first while the bulb is still empty - don’t try to put it into the soil for the first time when it’s full. Take care to shake out the soil of the tube before refilling.
Work great! Just make sure the soil you are putting them in is compact enough so that it doesn’t just all leak out at once. I even thought about putting a sponge or something in the small end to keep it from all draining out at one time. Either way they work great!
I love these globes. I bought big and small. I was concerned about some of the reviews, but took a chance and am so happy. They arrived quickly and undamaged. Just make sure you have good quality, moist soil. If the soil is dry or sandy, the water will just run right through.
These are great cheap watering bulbs. I bought these to keep our plants hydrated while we were on vacation. They seemed happy when we got back. These are pretty cheap bulbs. They don't really look pretty, just a big clear plastic bulb. But they do the job as intended.
Easy to use “but” if you squeeze the bulb end it can easily dent and does not pop back out. My plants were dry so when pushing in, it had an inch of dirt at the thin part that goes into plant so I had to squeeze and tap it out. However, the bulbs are good at the household.
I finally have a green thumb! I used to water on average of once every other week (way too forgetful for my own good...a cactus didn’t survive...) But this gave me a lot more leeway on remembering!
These bulbs are great for water loving plants. The sheerness allows me to see how quickly the soil is getting saturated. I love the multi pack and was able to outfit all my neediest plants. Easy to fill up and insert into pot.
They are made of plastic and for the amount of money they are terrific and do what they are supposed to do. Jesus for my plants when I go on vacation and they definitely work. Sometimes I do notice though that they get clogged if you don’t put them in the dirt the right way
These are sturdy green plastic watering bulbs, easy to fill right at your kitchen tap and sure are a great time saver. My plants are thankful that I ordered them since they are getting better attention now! I only have to go around once a week to check these bulbs and refill if needed.
Thanks to the seller who asks the best price for on the whole platform. Awesome!
an opportunity to buy such a cheap online is priceless. thanks to the seller!
To buy online on such a reasonable price is more of a miracle thanks to the seller!
Arrived without defects. Thanks for secure packaging. I give you 5 stars.
Arrived as was promised. quality worthy, much better than expected. Thanks
Amazing quality and fast shipping
Very satisfied. Recommend this shop.
Good quality, fast delivery, recommend!
Bought a brand new from this shop. Awesome!
Comfortable and excellent design
a very good price for the quality
Perfect!!